THE AGREEMENT
What we do, what we don't do, and the agreement that protects both of us.
We operate under Canadian law and deliver exactly what is described in your chosen tier — no bait-and-switch, no hidden fees.
We do not hack accounts, intercept private communications without consent, install spyware, or engage in any activity that violates Canadian privacy or criminal law.
We conduct thorough, professional investigations, but we cannot guarantee any specific result, confession, or behavioural change from the target.
If we cannot begin your case within 72 hours of payment, you are entitled to a full refund. Partial refunds may apply if work has already commenced.
Discreet Investigations provides digital and limited in-person investigative services for women seeking clarity in personal relationships. Our work is confined to publicly visible interactions, consensual communication channels, and lawful observation. We do not infiltrate private devices, intercept encrypted messages, or access password-protected accounts.
In-person services — including coordinated meetups, physical surveillance, and face-to-face encounters — are available only in Calgary, AB and surrounding areas. All digital services — DM conversations, profile investigations, phone and video interaction attempts, and evidence delivery — are available across Alberta.
By engaging our services you confirm that: you are the person legally entitled to request this investigation; the target is an adult; you will not use evidence for harassment, blackmail, or illegal purposes; and you understand that evidence may not be admissible in all legal proceedings.
We reserve the right to decline any case involving: minors as targets, corporate or industrial espionage, stalking or harassment facilitation, violence or threats, or any request that would require us to break Canadian law. If a case shifts into prohibited territory after commencement, we will halt work and refund the unused portion.
Payment is required in full before work begins. If we cannot commence your case within 72 hours, a full refund is issued automatically. Once work has started, refunds are prorated based on completed vs remaining tasks. Add-ons are non-refundable once activated. Chargebacks initiated without first contacting us may result in case file suspension pending resolution.
Evidence is delivered via your chosen secure channel (Signal, ProtonMail, or encrypted dropbox). We do not mail physical USBs or print materials unless explicitly requested with an encrypted courier add-on. You are responsible for downloading and preserving evidence within the 30-day retention window.
Our liability is limited to the amount paid for the specific service in question. We are not responsible for relationship outcomes, emotional distress resulting from discovered information, or third-party reactions. You engage our service at your own discretion and risk.
Both parties are bound by mutual confidentiality. We will never disclose your identity or case details. In return, you agree not to publicly name our operatives, share internal methodologies, or post unredacted evidence that could identify our personnel.
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada. Any dispute shall first attempt resolution through direct negotiation, then mediation in Calgary, AB before any court proceedings.
We may update these terms as our services evolve. Material changes will be communicated to active clients via their secure contact channel. Continued use of our services after an update constitutes acceptance of the revised terms.
Questions about these terms: leah@albertaconnect.ca
Last updated: July 28, 2026
Clear terms. Professional conduct.
PROTECTED · TRANSPARENT · ACCOUNTABLE